Assistant Front Desk Receptionist

New Seed Berjaya · 📍 Balikpapan, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 5.000.000 per month
New Seed Berjaya is seeking a dedicated and professional Assistant Front Desk Receptionist to join our team in Balikpapan, Kalimantan Timur. This role is crucial in providing excellent customer service and ensuring the smooth operation of our front desk. The ideal candidate will have a friendly demeanor, excellent communication skills, and a passion for delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Handle and manage front desk operations, including check-in and check-out procedures.,Answer and direct inquiries from guests and visitors, providing accurate information.,Maintain a clean and organized front desk area, ensuring all necessary supplies are readily available.,Coordinate with other departments to ensure seamless guest experiences.,Handle guest complaints and concerns, resolving issues promptly and professionally.,Assist with event planning and coordination, including setting up and managing event spaces.,Monitor and maintain security protocols, ensuring the safety and security of guests and staff.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Bahasa Indonesia.,Familiarity with basic computer software and office equipment.,Ability to work well under pressure and meet tight deadlines.,Friendly and professional demeanor with a customer-centric approach.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingAttention to detailTime management
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